How Skills of the Future collects, uses, protects and processes your personal information, in line with POPIA.
Effective Date: 05 September 2026 · Last Updated: 05 September 2026 · Version 2.0
1. Introduction
Skills of the Future (Pty) Ltd ("Skills of the Future", "SOTF", "we", "us" or "our") respects the privacy and protection of personal information belonging to our learners, prospective learners, clients, employees, contractors, suppliers, business partners, website visitors and other individuals whose personal information we process.
This Privacy Policy explains how Skills of the Future collects, uses, stores, protects and processes personal information in accordance with applicable South African legislation, including the Protection of Personal Information Act 4 of 2013 (POPIA).
POPIA establishes conditions for the lawful processing of personal information and provides data subjects with rights regarding their personal information.
By using our website, submitting information to us, registering for a programme, applying for training, communicating with us or otherwise providing personal information to Skills of the Future, you acknowledge that you have read and understood this Privacy Policy.
2. About Skills of the Future
Skills of the Future (Pty) Ltd is a Future Skills Managed Services and Workforce Development Partner focused on preparing individuals and organisations for the changing world of work.
Skills of the Future may collect, process, store and use personal information in connection with the following activities:
Website enquiries and contact requests: responding to enquiries, requests for information, quotations, consultations, demonstrations and other communications submitted through our website, email, telephone or other communication channels.
Career resources and employment services: providing career guidance, interview resources, employability support, skills-development information, job-readiness programmes and related workforce-development services.
Training and skills development: registering participants, learners and beneficiaries for training, skills-development, workplace-readiness, digital skills, entrepreneurship and other learning programmes.
Workforce development and managed services: supporting organisations with workforce planning, skills-gap identification, talent sourcing, skills development, deployment, coordination, monitoring and reporting.
Recruitment and talent sourcing: receiving and assessing CVs, applications, qualifications, employment histories and other information provided by candidates for potential employment, placement, internship, learnership or other opportunities.
Client and business relationship management: managing relationships with current and prospective clients, suppliers, training providers, consultants, partners and other stakeholders.
Programme administration and participant management: managing registrations, attendance, communications, assessments, progress, completion, certification, programme reporting and related administrative requirements.
Corporate and community development programmes: delivering or coordinating programmes relating to youth development, employability, community development, CSI, ESG, local economic development and workforce transformation.
Wellbeing and resilience programmes: coordinating workplace wellbeing, resilience, emotional intelligence and related employee-support initiatives where applicable. Any health or other special personal information will only be processed where permitted by applicable law and where appropriate safeguards are in place.
Marketing and communications: sending information about Skills of the Future services, programmes, events, resources and opportunities where permitted by law and, where required, with the appropriate consent.
Events, workshops and conferences: managing registrations, attendance, communications and participation in Skills of the Future events, workshops, seminars, conferences and industry engagements.
Supplier and service-provider management: managing information relating to suppliers, consultants, facilitators, training providers and other service providers engaged by Skills of the Future.
Legal, regulatory and compliance requirements: processing personal information where necessary to comply with applicable South African legislation, regulatory requirements, lawful requests, contractual obligations, audits, dispute resolution or the establishment, exercise or defence of legal rights.
Website security and technical administration: processing information necessary to maintain website security, prevent fraud or misuse, troubleshoot technical issues, monitor website performance and maintain the integrity of our digital platforms.
Improving our services: using relevant information to evaluate programmes, understand stakeholder needs, improve our services, develop new solutions and measure outcomes.
Because of the nature of these activities, we may process personal information relating to learners, applicants, employees, clients, employers, funders, training partners and other stakeholders.
3. Responsible Party
For purposes of POPIA, Skills of the Future (Pty) Ltd may act as the responsible party in respect of personal information processed in connection with its business activities.
Where another organisation determines the purposes and means of processing information, Skills of the Future may instead act as an operator or service provider on behalf of that organisation.
